ACRPUB website Privacy Policy
This Policy sets out how Academic Research Publishers (ACRPUB) uses and protects any information collected or given by you when you access and use any website owned, operated or controlled by ACRPUB.
References to "this Website" are to the specific ACRPUB managed websites which links to this Policy.
We recognize the importance of protecting the information collected from Users in the operation of this Website, and take reasonable steps to maintain the security, integrity and privacy of any information in accordance with this Privacy and Data Protection Policy.
I Your personal information
1.1 When you use this website, we may ask you to provide us with certain personal information, such as your name, address, organization, or employer, phone number, credit card, or other payment information and a password (where a login has been provided) ("Personal Information"). We may also collect other information, including, but not limited to, the URL you came from, IP address, your browser type, country, and telephone area code where your computer is located and the pages of our website that you viewed.
1.2 We may supplement the information that you provide us with information that we receive from third parties.
II. Acceptance of terms
By using this Website or submitting information to us, you:
II.1 agree to accept the data protection practices outlined in this Privacy Policy; and consent to our collecting and processing your Personal Information in connection with the sale and distribution of our services and products
III Use of your information
III.1 We may use the information that you provide or that we collect for the following purposes:
III.1.1 to register you with this Website, to set up and manage your World Scientific account, and to administer our products and services;
III.1.2 to provide any services or information you have requested;
III.1.3 to notify you about our products or special offers that may be of interest to you, customer services and profiling your purchasing preferences;
III.1.4 to ensure that content from this Website is presented in the most effective manner for you and for your computer;
III.1.5 for detecting and protecting against error, fraud or other criminal activity;
III.1.6 to enforce our terms and conditions of use, including carrying out security reviews to validate your identity, contact details, and financial information; or in any other way as described to you at the time of collection of your Personal Information.
III.2 We may also use your data, or permit selected third parties to use your data, to assist us in providing you with any of our services.
III.3 Your email address will be used to notify you of essential service information and any alerts you have requested. You may also, from time to time, receive information on services and offers available to you from World Scientific.
III.4 If you do not want us to contact you with details of our special offers, products, or services that we think you might be interested in, please untick the relevant box on the registration form or contact us at the address below.
IV Disclosure of your information
IV.1 We may give information about you to the following, who may use it for the same purposes as set out above:
IV.1.1 to agents and employees of World Scientific to administer any accounts, products, and services provided to you now or in the future;
IV.1.2 to agents who profile your data so that we may tailor the goods/services we offer to your specific needs;
IV.1.3 to anyone to whom we transfer or may transfer our rights and duties under our agreement with you;
IV.1.4 if we have a duty to do so or if the law allows us to do so. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
IV.1.5 to third parties who will help process or administer World Scientific services.
IV.2 When you submit sensitive information via this Website (such as a credit card number), the information is encrypted and is protected with the best encryption software in the industry - SSL.
IV.3 While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, as will be the case for most of the time that a user is browsing the web.
V Access to and Accuracy of Your Information
As a registered user, you can access your account information and make corrections or updates upon log in at any time. The accuracy of such information is solely the responsibility of the user. You may also request access to other personal information about you that may be held in the Service. If you request to deactivate your account or delete your personal information, we will endeavor to fulfill your request but some personal information may persist in backup copies for a certain period of time and may be retained as necessary for legitimate business purposes or to comply with our legal obligations.
VI Cookies
We use cookies to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping basket at any time. If you do not accept cookies you will be unable to use this Website.
VII Changes to this Privacy Policy
We reserve the right to update, modify, and/or change this Privacy Policy at any time. Any such changes will be posted here. If you continue to use this Website after we have changed this Privacy Policy, you hereby consent to be bound by any such changes.
VIII Security
VIII.1 We will protect your Personal Information from unauthorized access by using commercially reasonable security measures. If your Personal Information is accessed by an unauthorized third party, we will not be responsible for any direct or indirect damage caused as a result of such unauthorized access.
VIII.2 Where we have given you a password which enables you to access certain parts of this Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
VIII.3 Unfortunately the transmission of information via the Internet is not completely secure. Although we will do our best to protect your Personal Information, we cannot guarantee the security of any data transmitted to this Website. Any transmission will be at your own risk.
IX Contacting us
All questions, comments, and requests regarding this Privacy Policy should be addressed to editor@ACRPUB.com
Cancellation & Return Policy
You can return the product if:
You received a faulty/defective copy of the print
Terms and Conditions for return/replacement:
Journal must be in their original condition
Only unused, unaltered, unsoiled Journal copies will be accepted
You can cancel an order until it has been processed in our warehouse by going to the 'My Orders' section of the website or via sending order cancellation email to editor@acrpub.com. Any amount you paid will be credited back into your same account from which you have paid.
We take 1-2 business days to cancel your order and initiate refund if applicable. You will be intimated once cancellation is complete.
If the payment was made by Credit Card or Net-Banking, we can either issue ACRPUB Credits or reverse credit to the Credit Card or credit your Net-Banking account based on your request. ACRPUB Credits can be utilized on a future purchase on the website.
The refund amount will be credited back to your account within 10-15 working days from the date of refund initiated.
Shipping charge would not be included in the refund value of your order as this is a non-refundable charge.
It may take up to 15 days for you to receive your refund. We take up to 2 days to process the refund once we receive the product at our returns processing facility. Therefore the return time really depends on the time it takes the courier company to deliver the packet to the returns processing facility.
Exchanges are allowed only if your address is serviceable for an Exchange by our logistics team.
If you choose to self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
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